Terms & Conditions

Private Appointments

If for any reason we deem it necessary to do so, we may cancel the appointment by notifying you in writing. In this case we will refund the total amount you have paid and you shall have no claim upon us for compensation.

If you choose to cancel your appointment for any reason at least 48 hours prior to the appointment taking place, we will issue a refund for the total amount you have paid and you shall have no claim upon us for compensation.

If you choose to cancel your appointment for any reason, less than 48 hours but at least 24 hours prior to the appointment taking place, a 50% cancellation fee will apply.

  • If the session has already been paid for, a 50% refund will be issued and you shall have no claim upon us for compensation.

  • If the session was part of a pre-paid package, a session will be forfeited and you shall have no claim upon us for compensation.

  • If the session was a complimentary session, 50% of the price of a paid session will be due within 7 days of cancellation and you will no longer be eligible for complimentary sessions.

If you choose to cancel your appointment for any reason, less than 24 hours prior to the appointment taking place, a 100% cancellation fee will apply.

  • If the session has already been paid for, no refund will be issued and you shall have no claim upon us for compensation.

  • If the session was part of a pre-paid package, a session will be forfeited and you shall have no claim upon us for compensation.

  • If the session was a complimentary session, 100% of the price of a paid session will be due within 7 days of cancellation and you will no longer be eligible for complimentary sessions.

General

The laws of the state of New South Wales govern these terms and conditions. Should any part of this agreement be determined by a court to be invalid or unenforceable, the remainder of the agreement will be unaffected. These terms and conditions may not be varied except with the written approval of Emilie Gomez. All terms, conditions and warranties implied by statute that are excludable are excluded from this again but our liability for breach of such conditions and warranties implied by statute that are not excludable is limited to the total amount paid by you to Emilie Gomez under this terms and conditions.